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Union University

Faculty/Staff Directory

Kevin W. WestbrookKevin W. Westbrook

Professor of Marketing


  • Ph.D, University of Memphis
  • M.B.A., University of Memphis
  • B.S., University of Memphis

Recent Scholarship

  • ARTICLE - "An Investigation of Service Quality-Willingness to Recommend Relationship Across Patient and Hospital Characteristics " Mar 2016
  • ARTICLE - "Patient-family Centred Care Measuring Perceived Service Quality Following a Critical Care Services Experience" Sep 2015