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Information Technology

Information Technology

Information Technology > TechBrief > 12-01-2011 for Students

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Welcome to TechBrief, a regular e-newsletter to keep you informed of the latest happenings in Information Technology at Union.

In this issue, you'll learn about


Stuff those Christmas stockings with software!

Software you need, at great prices

Union University recently joined other universities using e-Academy to provide a convenient and secure way to purchase and download academically-discounted software for personal use.

Whether you're a student or an employee, you can select from a variety of software titles including Microsoft Office (Windows or Mac), Windows 7, SPSS, Parallels and more. Most prices are under $100, with some as low as $20!

Download software immediately to your home computer from uu.onthehub.com or choose to order a DVD copy. Best of all, you'll have access to some of the best academic software titles around at prices you won't find elsewhere.

For complete details and a link to helpful frequently asked questions, visit our Software Purchasing information page.


Need IT Help? Submit a QuickIT!

Help Desk Ticket System Simplifies
Support Requests

With a few clicks of the mouse, you can request help you need, right from your computer.

Whether reporting an incident or requesting a service, QuickIT provides you a one-stop place for all your IT support needs. Plus, you can check the status of your open QuickITs, view your previous QuickITs, or check on any global service issues and outages.

No matter what campus location or whether you are an employee or a student, QuickIT makes doing business with IT simple and quick!

Wait! What if my computer has crashed or the network is down? Don't worry, you can always call us at 731.661.HELP (4357) or e-mail from your smart phone to help@uu.edu!

Go ahead, try it today! Learn more.


Print from anywhere on campus using your own computer

Multiple printing locations;
nothing to install

PawPrint allows you to use any designated university printer to print a document stored on your laptop or computer.

Without having to install any printer software, you can upload a document when on campus and print it up to eight hours later on any printer with the PawPrint logo.

Get detailed instructions and a list of designated printers here.

Reset your own password

Self-service password reset - any day, any time

If you want to change your Union password for security reasons or if you don't know what it is, you can change it at any time.

Visit IT's Change My Password page...

  • to learn what services your password protects
  • to learn what your initial password is
  • to review guidelines about creating a good password
  • to enter identity verification information and reset your password.

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