Technology at Union University

• Technology Overview: Union University provides each student with filtered Internet access, an e-mail account (an official means of university communication), file storage space, online access to grades, and access to research databases.  These resources can be accessed on or off campus. Also see www.uu.edu/it/training/accounts.cfm
• Computer Labs: The main student labs with approximately fifty Windows workstations are located in the Penick Academic Complex (PAC), near the Library on the Jackson campus. Three labs are available at the Germantown campus. These computers have all of the necessary software required for general academic use, including Microsoft Office (Word, Excel, PowerPoint, etc.).  There is also a laser printer available for academic needs. The Jackson student helpdesk in the lab area is staffed during posted lab hours. Lab hours can be found at www.uu.edu/it/help/. For password problems, how-to questions, lab hours, etc., call the helpdesk at 731-661-HELP (4357).
• Residence complexes: To use the network port in each bedroom, you need am Ethernet network interface card (NIC) installed in your computer.  The NIC port on the back of the computer looks similar to a phone jack but it is larger.  If your computer does not already have a NIC installed then we can help with the installation if you provide the card and an Ethernet cable.  NICs and Ethernet cables are available at most electronics stores. We provide network-related support to students for free, assisting with network connection and with troubleshooting problems related to network connectivity.  Call 731-661-HELP for assistance. If you need general technical support for your personally-owned computer, call 731-661-5577.
• Wireless: UU_Wireless network/internet access is available in all academic buildings, all residence complexes and the Student Union Building. You will need an 802.11G, 802.11B or 802.11N wireless network adapter. Please note: personal wireless access points are not allowed anywhere on campus, including the dorms. You can print to designated university PawPrint printers from your own laptop.

If you are purchasing a new computer to bring to Union, here are a few things to consider:

• Desktop vs. Laptop: When purchasing a computer, consider how you plan to use the computer.  If you want a fast computer to play games then you will probably want a desktop.  Desktops tend to be cheaper and offer more possibilities for upgrading hardware.  However, if you want a portable computer that does not take much desk space in your dorm room then consider a laptop.  Most desktops and laptops currently available will be more than adequate for web access, e-mail, and word processing.  If you are purchasing a new computer, consider the warranty options that the manufacturer may offer.  They will often cover hardware related problems, but you may have to pay extra to extend the warranty period and/or coverage.  You may also want to check with the hardware and software vendors to see it they offer academic pricing for students.
• Following is a list of minimum specifications that we recommend for students purchasing a new computer:
• Processor: Intel Core 2 Duo – 2 GHz or faster
• Operating System: For Windows, XP Professional, Vista Home Premium, or Version 7 Home Premium ; For Mac, OS X 10.4, 10.5, or 10.6
• 2GB-4GB
• Hard drive: 250GB-500GB
• Optical drive: CD-RW / DVD-ROM or CD/DVD-RW
• Networking: 100 Mbps Network Card ; For a laptop, 802.11Gor B or N Wireless Card
• Display: For a desktop, 17” or larger LCD display; For a laptop, 13” or larger
• Laptop Battery: A second battery could be useful for work extended hours away from electricity
• Productivity Software: We recommend that you purchase Microsoft Office.  This will make it easier for you to edit files seamlessly between the computer labs and your personal computer.  An academic version of Microsoft Office can be purchased from most software vendors at a substantial savings over the typical retail price.
• For purchasing and security recommendations see www.uu.edu/it/help/purchase.cfm