Computer Accounts
Overview
As a current Union University student or employee, you have computer accounts. They give you access to your e-mail (an official means of university communication), academic and financial records, online course content, library research databases, and more. These are password-protected private resources.
You will have your accounts until you leave the university. Learn more about when your accounts are created and deleted, depending on whether you are a student or an employee.
Students:
- Your accounts are created within 48 working hours of your being registered for your first classes here. For traditional undergraduate students, this is when you complete the registration process yourself. For adult students (BSOL, graduate programs), this is when your academic program coordinator enters you into classes.
- Please be aware that class registration is a separate activity following your admission to the university. In other words, you do not receive your accounts until shortly after you are registered for specific classes.
- Your accounts consist of an account name (username) and a password.
- To get your username by using your student ID number, go to www.uu.edu/it/networking/usernames . If you do not know your student ID number, see your student ID card, contact Union Station at 731-668-1818 or contact your academic program coordinator.
If you do not know your Union ID number, it is on your Union ID card. Your ID number is located on the bottom right of the front of the card. If you see a number that looks like "000611984 1", your ID number is 611984, the part without the leading zeroes and without any trailing digit.
- When your accounts are created, you are assigned a temporary password. You must change it in order to use your accounts (see below).
- Your accounts will be maintained as long as you are enrolled in classes each major semester at Union.
- After you are no longer registered for classes, your accounts will be deleted. This will occur soon after the last day to drop a class. If your last registered class occurs during the fall, your accounts will be deleted mid-March. If your last registered class occurs during the spring, your accounts will be deleted mid-October.
Employees:
- Your accounts are created just before your official hiring date.
- Your accounts consist of an account name (or username) and a password.
- Your account name (username) is contained in a letter you should have received from Human Resources or from your area support person (department secretary, etc.).
- When your accounts are created, you are assigned a temporary password. You must change it in order to use your accounts (see below).
- Your accounts will be maintained as long as you are employed at Union.
How to change your password
In order to access your Union resources successfully please read and follow the three steps below, first changing the temporary password we have created for you. Once this password has been changed, you will use your new password to access any resources listed below.
The temporary password we have created for you is the last 6 digits of your Social Security Number (SSN). International students: If you do not have a Social Security Number, please contact IT using the e-mail address or phone number in the Getting Help section at the top right.
Step #1 - Change your password
When it is necessary for you to log in and change your password after your accounts have been created, this can be done in one of two ways. Choose only one option.
- Option A: To use a Union-owned Windows PC on the Jackson or Germantown campus to change your password, read this.
- Learn about requirements and recommendations for a new password.
- At the computer's startup screen, you will be prompted to enter your username and your temporary password as described above. Students: If your username (without @my.uu.edu) is longer than 20 characters, log in with your full e-mail address.
- Once you log in with this information, a message will appear telling you to change your password. Do this when prompted. After you change your password, all of your other account resources can be accessed using the same username and your new password.
- Option B: To use a internet-connected computer to change your password, read this.
- In Internet Explorer or another browser, type password.uu.edu in the address bar – do not put www in front of this web address.
- Read the guidelines linked from that page for creating a new password.
- Follow the instructions provided at password.uu.edu, entering all information required to verify your identity and to change your password.
- If your password request is successfully submitted, you will be informed of that immediately via e-mail.
- Once you have received confirmation, you should be able to use your new password within two minutes.
- Go to password.uu.edu now.
Step #2 - Get help if you need it & Learn about your accounts
Remember your password so that you don't lock yourself out of your accounts. If you forget it, you can change it again at password.uu.edu
If you are periodically asked to change your password, choose a new password each time.
If it appears you are able to log into one of your accounts but not others, you should still be able to use password.uu.edu at any time to change/synchronize your password for all your accounts.
If you are locked out of your account (you cannot change it at password.uu.edu), please contact the Help Desk at 731-661-HELP (4357). Information will be collected to verify your identity before your account password will be reset. This will generally be done in 24 working hours or less. (Note: All Union University offices will close for official university holidays and closings. Help Desk services will not be available during those times.)
Learning about our accounts: Once you have changed your password to a new one, you will have access to all Union resources, using your username and new password.
If you are using university PC labs, log in with your username. Note: If your username (without @my.uu.edu or @uu.edu) is longer than 20 characters, log in with your full e-mail address.
To learn about each of the primary web-based services you can access with your username and password, see the 'Info' links inside the Student Resources section or Employee Resources section at the top right of this page. The bottom link in each section explains how you will log into each web site.
Step #3 - Remember to log off
Remember to keep your information secure by logging off each time you are finished working. It is also good practice never to share your password with anyone.
If you are finished using your account at this time, log off now.
- If you are logged into your account on a Union PC, go to the Start menu and click Shutdown/LogOff.
- If you are using one of the university's web-based services, use its Logout/Logoff/SignOut/similar link.
Union respects your privacy and will never access your accounts, except in judicial matters or as requested by university administration.
If you change your name...
If you change you name, your computer accounts will need to be changed as well.
- Students: To submit a name change to the university:
- Log into the portal at portal.uu.edu - if you need help, here's how
- On the portal's red Student Resources menu, select Student Forms & Documents
- Complete and submit the form for a name change.
- As soon as Union Station has verified that your name has been changed in the central database, please contact IT using the Getting Help section on the right of this page.
- Employees: Begin the name-change process by contacting Human Resources at 731-661-5206 or hrdept@uu.edu. HR will contact IT about changing your accounts. IT will contact you as we process the change.
Last updated: June 4, 2012
