A Rating Scale to Assess Team Communication

Criteria	Strongly Agree 5	Agree 4	Undecided 3	Disagree 2	Strongly Disagree 1
1. Team members listen to each other.
2. The team leader listens to all group members.
3. Everyone feels free to level and be candid with everyone else.
4. All team members check things out with all concerned before action is taken.
5. Constructive feedback is given freely to group members to improve their functioning.
6. Broad participation is strongly encouraged at all group meetings.
7. No one uses a disproportionate amount of the available "air time" at group meetings.
8. People are available to secure information needed.
9. Information is shared willingly and no one hoards information.
10.Information of interest to team members, such as information on new policies, new projects, and pay, is not categorized as secret.
11.Information about one's performance is communicated regularly and candidly by the team leader so that there are so surprises at performance review time.
12.Team members are not afraid to give the boss the "bad news."
13.We communicate well with other groups in the organization.

Source: Julius E. Eitington. The Winning Trainer, Butterworth-Heinemann, 2002.