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Obtain a printable copy of these technology support numbers: Quick reference
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Jackson Employee HelpDesk: x3300
731-661-5525 if away from Jackson campus

Germantown Employee Helpdesk: 
Tabitha Washburn 901-759-0029 x126

The Employee HelpDesk is the single general point of contact for all work-related computer questions for all employees. The Helpdesk is designed to coordinate support for software use, hardware repair and other needs. If needed, your call will be forwarded from x3300 (Jackson campus) or x126 (Germantown campus) to the appropriate person within Computing Services.

Call the Helpdesk when you need to ask a question or report:
"How do I...?"

  All microcomputer (PC, Mac) software questions about Microsoft Office products (Word, Excel, Powerpoint)
  Email (Groupwise)    
  General web browser use (Internet Explorer, Firefox, Safari (Mac)
  General use of operating systems (Windows XP, MacOS X) for file organization, copying, deleting, etc.
"It's not working!"
  All office, lab, class computer, printer, network, Internet problems
"I need to learn how to..."
"I need to reserve a laptop computer for a work-related trip."
"I need to know how to use a Scantron machine to grade a multipe-choice test.
"I'm not sure what number I should call..."