Jackson Employee
HelpDesk: x3300
731-661-5525
if away from Jackson campus
Germantown Employee Helpdesk:
Tabitha Washburn 901-759-0029 x126
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The Employee
HelpDesk is the single general point of contact for all work-related
computer questions for all employees. The Helpdesk is designed to coordinate
support for software use, hardware repair and other needs. If needed,
your call will be forwarded from x3300 (Jackson campus) or x126 (Germantown campus) to the appropriate person
within Computing Services.
Call
the Helpdesk when you need to ask a question or report:
"How do I...?"
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All
microcomputer (PC, Mac) software questions about Microsoft Office
products (Word, Excel, Powerpoint) |
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Email
(Groupwise) |
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General web browser use (Internet Explorer, Firefox, Safari (Mac) |
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General
use of operating systems (Windows XP, MacOS X) for file organization,
copying, deleting, etc. |
| "It's
not working!" |
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All office, lab, class computer, printer, network, Internet
problems |
| "I
need to learn how to..." |
| "I
need to reserve a laptop computer for a work-related trip." |
| "I
need to know how to use a Scantron machine to grade a multipe-choice
test. |
| "I'm
not sure what number I should call..." |
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