As of February 1, 2004, Computing Services staff changes for 2003-2004 are complete. The most recent job/office changes are listed below and boldfaced. Responsibilities of other staff are provided on the back. As an employee having computer problems, you still call x3300 in Jackson or x126 in Germantown, though you may also use this sheet to help you know who is best suited to solve your problem.

 

Gywn Bell, Secretary, schedules labs and oversees the student helpdesk. She also provides secretarial support on the Datatel migration project.

Office C-7B and Student Helpdesk, Phone x5582 or x5400

 

Jonathan Teague, PC Lab/Resnet Coordinator and PC Support Specialist, provides primary technical support for all university PC labs, including our four large labs in Jackson, all departmental labs and research systems, and the labs in Germantown (with Tabitha Washburn's assistance). He is also responsible for coordinating technical support for students in the residence complexes.

Office C-11, Phone x5488 or x5585

 

Robin Navel, Technology Training Facilitator, is responsible for coordinating and performing one-on-one and group technology training. Major topics include Microsoft-Office/GroupWise/operating-system/network issues as well as online instruction.

Office D-17, Phone x5402

 

Chris Johnson, Technology Support Manager, responds to employee support requests, working closely with the PC Support staff. He also helps coordinate technology purchases for the university, including leased equipment. Among other duties, he helps with network administration issues, including new employee accounts.

Office D-18, Phone x3300 or x5328

 

(over)
Harold Smith, PC Support Specialist, has responsibility for daily PC support. He also is providing front-line support for Union’s Mac labs.

Office D-16, Phone x5424 or x3300

 

Tabitha Washburn, Technology Support Coordinator for Germantown, provides a wide variety of services including lab/cart scheduling, PC repair, and training. Contact her or Michael Hale for her work schedule each term.

901-759-0029 x126

 

Michael Hale, PC Support Manager, oversees the day-to-day setup/repair/leasing of all university PCs, Macs, printers, software, and related issues.

Office D-20, Phone x5088 or x3300

 

Brad Seaton, Assistant Network Engineer, assists in the design, implementation, monitoring, and repair of all network components. He also provides systems administration and database administration services for the Datatel servers.

Office C-1A, Phone x5428

 

Curt Parish, Network Engineer, oversees the design, implementation, monitoring, and repair of all network components. He has additional responsibility for major library systems and helps support the Datatel servers.

Office C-1B, Phone x5427

 

Connie Magers, Systems Analyst, provides direction, programming services, and day-to-day support of selected modules of the administrative information system software. She works with both Datatel and HP3000 systems.

Office C-7H, Phone x5327

 

Mike Smith, Programmer Analyst, maintains administrative information systems including IRISLink and the ID-card-based systems. He works with both Datatel and HP3000 systems, providing systems administration and database administration services for the Datatel servers.

Office C-7A, Phone x5424

 

Karen McWherter, Associate Director of Computing Services, directs long-term planning and oversees the day-to-day issues associated with administrative computing, including the Datatel and HP3000 systems. She also assists in oversight, planning, and staffing of Computing Services.

Office C-7G, Phone x5337

 

John David Barham, Director of Computing Services, directs long-term planning and oversees day-to-day issues associated with administrative information systems, networking, and PC support. He also coordinates all technology planning with new classrooms.

Our mission and goals can be found at www.uu.edu/computing/msngoals.htm

More information can be found at www.uu.edu/computing/