Union University

Information Technology

Information Technology

Information Technology > Mobility


Union University defines mobility as access to resources you need, regardless of location or device. This includes smartphone/tablet access as well as remote access through a laptop/desktop. Note: If you use settings or apps listed here, please understand Union University is not able to provide technical support for your personally-owned device.

Mobility tips and tools for IT-provided services are centralized here. Tap/click any heading below to expand it and learn more.

Mobile apps - Ellucian GO, Tegrity, SkyDrive, LiveStream, WebEx...

Ellucian Go is a mobile-device application (app) that provides free and convenient access to University information and services. Ellucian Go is available for supported Android, Apple iOS and Kindle devices.

Tegrity is used by Union faculty members to share audio/video resources online, often in association with academic courses. Get the Tegrity app for your device here.

  • Android
  • Apple iOS
  • Other devices may be able to view Tegrity content without installing an app.

Microsoft SkyDrive provides online file storage accessible from a laptop/desktop. The SkyDrive app adds smartphone/tablet access to those files. Get the SkyDrive app for your device here.

LiveStream allows you to participate in selected Union events broadcasted live via the internet. Get video/audio for chapel, commencements, graduations and more.

Cisco WebEx Meetings allows you to participate in webinars led by Union employees or by organizations outside the University. Get the Cisco WebEx Meetings app for your device here. (Employees: Learn more about WebEx meetings on the Employee-only FAQs tab of the Information Technology portal site.)

QR codes and Tags provide quick access to web content. Several departments at Union use Quick Response (QR) codes or tags in their promotions. There are many apps that will scan and interpret a QR code, a Microsoft Tag, a UPC code or some combination of those. Use your device's app-search feature (Google Play, Apple App Store, etc.) to locate QR code readers or the Microsoft Tag reader.

  • Each image below, when scanned with an appropriate app, would take you to a webpage represented by code. Numerous apps and web sites allow you to create a QR code or tag for any web address.
  • QR code example
  • Microsoft Tag example

Device settings for Union email access

If your device's native email app provides Microsoft Exchange email support, you can set it up to connect to your Union-provided email account.

Student email access - See New Student FAQs on the IT web site

Employee email access - See Employee-only FAQs on the IT portal site
(If you need help, learn how to log into the portal.)

Wireless service on Union campuses

Visit IT's Networking & Connectivity page for information about Union's on-campus wireless and internet services.

Access to Union services, by device type

For each service in the left column, the table indicates service availability on each kind of device.

  • A green box indicates the service is available on that device.
  • A yellow box indicates limited availability.
  • A red box indicates the service is not available.
  • A number in a box references a note at the bottom of the table.
Service Description Smart
Tablet Laptop/
UU email access See Device Settings above for smartphone and tablet setup     1.
Portal Single point of access for classes, mid-term and final grades, financial info and more at portal.uu.edu

Learn more here
2. 2. 2.
MOX app Campus maps, important phone numbers, university news feeds and more.

Learn more here
3. 3.  
File storage Access files on your Union-provided storage space 4. 4. 4.
UU Alerts University-wide communication sent as text messages.

Sign up here
  5. 5.
Password Change your Union password at any time at password.uu.edu      
Helpdesk Get answers and help for UU tech issues at help.uu.edu 6. 6. 6.
Buying software Get great academic discounts on a variety of programs.

Learn more here
Printing Print a file stored on your device using a UU PawPrint printer.

Learn more here
Ellucian Colleague
(approved employees only)
Use portal.uu.edu or ui.uu.edu     8.
Viewing selected live university events Jackson-campus chapel services and other selected events will be available live via LiveStream. 9. 9. 9.
Webinars Participate in online webinars led by Union employees or other organizations 10. 10. 10.

Notes (last updated 6/17/2013):

  1. Use Outlook or portal.uu.edu
  2. Your device may be able to access portal.uu.edu, but the interface may be limited in some cases.
    • When using an Android tablet, use the standard Browser application or Firefox. In most cases Firefox is able to open PDF/other documents better than Browser, although Firefox may seem slightly slower.
    • When using an iPad, use Safari or Chrome. Note: WebAdvisor services may not function properly through iPad browsers.
    • Preferred laptop/desktop browsers are Internet Explorer, Firefox (Windows, Mac) and Safari for Mac.
    • Smartphones can access some parts of the portal. This applies to: iPhones; Windows 8 Phones; Android smartphones running the JellyBean operating system and using Browser. After logging in on your smartphone, start by using the link "All smartphone links for UU portal"
  3. Smartphone: MOX works on Android, iPhone, Blackberry. Tablet: MOX works on Android tablets running the JellyBean operating system; it also works on iPads.
  4. Students: See Mobile apps - Skydrive above. Employees: Use files.uu.edu to access network drives/files
  5. It is possible to sign up for UU Alerts on this device. Alerts are sent to a textable destination.
  6. You can also email us from your uu.edu address at help@uu.edu or call us at 731-661-HELP (4357)
  7. PawPrint works on Android tablets running the JellyBean operating system using Browser; it may work on other Android devices/versions/browsers. It does not work with Apple iOS 6 devices.
  8. The device must have Microsoft Silverlight installed.
  9. See Mobile apps - LiveStream above
  10. See Mobile apps - Cisco WebEx Meetings above

Cellular-service discounts for Union students and employees

As a Union University student or employee, you may be eligible for a discount on your cellular device service. Due to the privacy of this information, it is maintained in the University portal.
(If you need help, learn how to log into the portal.)

iPad initiatives

Faculty initiatives

  • Union University encourages its full-time and part-time faculty to improve teaching and learning through the use of technology. To support this goal, Information Technology has a pool of university-owned iPads for use by faculty members. An iPad can be checked out on a short-term basis for investigation of its academic use. To request an iPad please submit this loan application form, which is also found in the portal's Employee Forms & Documents library.

Student initiatives

  • Master of Education (M.Ed.) - All M.Ed. students receive an iPad upon entry into the program. Learn more.

General security tips

Here are some tips to keep your mobile device secure. Please help us protect the privacy of all those associated with the university.

  • Keep your device physically secure
  • Set up a passcode or lock code
  • Avoid storing sensitive or personally identifiable information on your device
  • Disable services you don't use such as Wi-Fi, Bluetooth, GPS
  • Change your Bluetooth default password
  • Download from and link to only trusted sources. Don't open attachments from unknown sources
  • If available, consider adding anti-virus software
  • Enable storage encryption
  • Keep your firmware and application software patched
  • If your device is lost, report it immediately
  • Use find-my-device services or apps such as android.com/devicemanager or Apple's Find My iPhone
  • Enable 'Remote Wipe' services
  • Remove all data from your device before disposing of it

Device types tested

This page is mainly focused on smartphones and tablets. IT tests Android devices and Apple iOS devices (iPhone, iPad). Other kinds of devices may have similar capabilities. Where appropriate, laptop/desktop remote-access methods are listed.

Other Union-related resources

You will find useful links in the QuickLinks section on this page. Depending on your device, it will appear on the right or bottom of the page.

In addition to the links that are always displayed on the QuickLinks section, you can access others by expanding the QuickLinks' Student Resources or Employee Resources headers.

More Union links are available on these Resource pages.

Quick Links

Getting Help
A-Z Services Catalog
Student Resources
Employee Resources
Information Technology

Excellence-Driven Christ-Centered People-Focused Future-Directed

Apply to Union Campus Visits Give to Union