Skip to Content

Counseling Services

Two women sit in armchairs facing each other in a well-lit room decorated with woven wall art. A small cart with papers, a notebook, and a lamp are visible between them. Both appear engaged in conversation.
A woman sits on a blue couch in a well-lit room with bookshelves, a lamp, and a patterned ottoman. She is facing to the right, appearing engaged in conversation.

Office of Counseling Services

Union University is committed to the development of the whole person, who under the sovereignty of God is a person of intellectual, spiritual, social, psychological, and physical dimensions. Union endeavors to approach students from these perspectives and to provide the atmosphere, opportunities, and resources for students to know wholeness within the context of a community of learners.

In support of this mission, Union University Counseling Services is staffed by counselors and social workers to assist students with personal counseling. Information shared in the counseling relationship is confidential.

In addition to on-campus services, limited off-campus services are available through community service providers by referral of the Director for Counseling Services. If you are a minority student who would like to see a counselor of your same ethnicity and we do not have a minority counselor on campus, we are able to refer you to a credentialed minority counseling in the community for care paid for by the university.

Counseling and Spiritual Direction services are available for no fee during the academic year to currently enrolled students. Counseling services are not provided during the summer months. Counseling services will resume beginning the first day of classes for the fall semester, which is Tuesday, August 18th.

Any unanswered questions may be referred to the Director, Tamarin Huelin, at thuelin@uu.edu, or at 731.661.5923.

If you are in crisis, please go to a local urgent care facility (Jackson Clinic Convenient Care, Physicians Quality Care) or dial 911, or Safety & Security’s 24 hour cell at 731.394.2922.

Counseling Details

Our Mission

The goal of Counseling Services is to promote total student development by assisting students in realizing and attaining full potential. Particular emphasis is placed on opportunities which foster emotional, social and spiritual development.

Scope of Care

To meet as many student needs as possible, the Counseling Center offers a wide range of services including consultation, workshops, individual therapy and group therapy. Clinical services include initial intake assessment, brief individual counseling, group counseling, and referral to community resources where appropriate. If you currently see a professional for counseling in your hometown and can continue to see him/her, our recommendation is that you continue care with your current provider. If you are seeking specialized/intensive clinical services that require meeting with the same therapist beyond one semester or meeting more than once every other week, we recommend receiving care by a specialist in town.

Services Offered

Personal Counseling

Counseling Services is committed to providing counseling from a Christian perspective for Union University students with respect for individual differences based on race, gender, ethnicity, socioeconomic background, spirituality, and sexual orientation. We strive to provide an atmosphere in which students can feel secure and comfortable to explore their personal, academic, or other concerns. The many transitions encountered by students during their college years involve significant change, increased responsibility, and important decision making. Social and emotional concerns can also generate conflict or dissonance which make it difficult for students to function at their best. Our role is to assist students with personal difficulties in an unbiased, objective way and expand their ability to cope with personal development and environmental demands through their own resources.

We respect your privacy and will provide you with information about our confidentiality policy. Counseling records are private and not a part of any other university records. Appointments of 45-50 minutes in length are typically scheduled once every other week, unless the nature of the concerns warrants more frequent contact. Because we are sensitive to the demands on your time, we use a short-term therapy format, which is effective for the majority of counselees. Sometimes students may need longer term counseling and support and this is also available, but is usually provided in the community. Students whose needs are beyond the scope of Counseling Services will be provided with consultation and referral services.

Personal Counseling Typical Issues

Typical issues and concerns which bring students to counseling may include:

  • Adjusting to college life
  • Family problems
  • Relationships
  • Depression
  • Anger
  • Anxiety
  • Motivation and goal setting
  • Roommate conflicts
  • Lack of self-confidence
  • Decision making
  • Stress management, relaxation
  • Feeling blue, lonely
  • Death of a loved one
  • Test anxiety, study skills
  • Time management
  • Eating problems
  • Substance abuse
  • Physical or sexual abuse
  • Sleep problems
  • Marital or premarital concerns

Assessment Services

Screening for Depression, Anxiety, Attention Deficit Disorder and other conditions is also available.

Education and Outreach Services

Counseling Services is available to student organizations, residence complexes, classes, and other groups upon request to provide programs on such topics as dating violence, stress and anger management, assertiveness and communication training, burnout, healthy life styles, and others. Arrangements can be made by contacting Tamarin Huelin at thuelin@uu.edu or 731.661.5923.

Spirtual Direction

Christian counseling, mentoring, programs of discipleship, and pastoral care. While it shares the common goal of these other modalities of growing as a whole person into Christlikeness, it differs in that its primary ministry offering is that of listening hospitality. A spiritual director creates space for you to listen to your life stories with an ear for discerning the movement of the Holy Spirit in your life.

Who is a spiritual director?

The true spiritual director in Christian faith is always God. The human spiritual director is a trained faith companion who helps another to notice and respond to the movement of God in their life.

How do I make an appointment?

Spiritual Direction is currently being offered only to students enrolled at Union University’s main Jackson campus. Schedule an initial, exploratory spiritual direction session below.

Meet Our Spiritual Director

Chelsy Crawford is a certified spiritual director, with training from Richmont Graduate School and the Martin Institute for Christianity and Culture at Westmont College. She is currently taking appointments for initial, exploratory spiritual direction sessions.

What to Expect

What are some examples of questions people ask in spiritual direction?

  • What is my calling?
  • How can I grow in my relationship with God?
  • Where is God in this situation I am facing?
  • Which part of the Gospel am I called by this situation to put into practice now?

What does a spiritual direction session typically look like?

When it is time for your session, please arrive on time and wait for me to meet you in the Health & Counseling Center “Well Patient” waiting room. During our first meeting together, we will take a little time to get to know each other and to talk about why you are interested in spiritual direction. We will discern together whether spiritual direction could be helpful for you in this season. If spiritual direction is something we decide to pursue together, we will then talk more in detail about the nature of spiritual direction and how to move forward with the process including reviewing paperwork outlining the goals of spiritual direction, the director/directee relationship, appointment logistics, and confidentiality surrounding our time together. We will typically meet once per month for 50 minutes, and the focus of the time can be on whatever you want it to be, keeping in mind that the main goal of spiritual direction is to deepen your life with God. Spiritual Direction is offered at no cost to Union University students.

What is the feel of the space of a spiritual direction session?

  • A space to be slow and relaxed
  • A space to be undistracted and focused
  • A space to enjoy God’s company
  • A space of journey with Christ with the goal of keeping in step with Him
  • A space of prayer
  • A space for listening hospitality
  • A space for discernment
  • A space for rest
  • A space for encouragement
  • A space for questions and doubts
  • A space for honesty
  • A space for gratitude and celebration
  • A space to discover and depth spiritual practices such as prayer, Scripture, silence, solitude, study, fasting, service, etc.

 

Facility/Therapy Dogs 2026-2027 Visit Schedule

Therapy dog Oaklyn

Oaklyn

Therapy dog Oaklyn will be on campus on the following Mondays from 4–5:30 p.m. in the SUB Hallway: August 17, September 21, October 5, November 2, December 7

Therapy dog Millie

Millie

Therapy dog Millie will be on campus on the following Mondays from 12:30-2 p.m. in the SUB Hallway outside the dining hall or in the Bowld Student Commons: August 24, September 14, October 19, November 30

MILLIE (Highlander Waltzing Matilda) is a Landseer Newfoundland dog born in Seymour, Missouri on November 8th, 2022. She earned her AKC Canine Good Citizen title on her 2nd birthday and is now actively working toward her official Therapy Dog title which she should earn very soon. The American Kennel Club requires 50 pet therapy visits to receive that title! Millie was certified as a pet therapy dog through ATD (Alliance of Therapy Dogs) in December of 2024 and started going on visits in January of 2025. She is building quite the resume' with visits to schools, hospitals, nursing homes, etc. One of her favorite places to visit is the STAR Center where Millie works with kids to develop their reading skills. Millie, like most Newfoundlands, loves water and swimming! In her free time, she enjoys relaxing in the pool. She also loves playing on the farm with all the other animals including 2 other Newfoundland dogs in the family (her father and grandfather). Millie loves people of all ages and is having the best time doing pet therapy work! She is always ready to go when she sees her red therapy dog vest, so she will hopefully have a very long career bringing joy and love to everyone she meets.

Therapy dog Izzy

Therapy dog Izzy will be on campus on the following Mondays from 11:30-1 p.m. in the SUB Hallway outside the dining hall: August 31, September 21, October 5, November 16, December 7

Born on January 7th, 2021, in Dayton, Tennessee, Izzy has called the Jackson area home since she was just eight weeks old. With a heart as big as her personality, Izzy adores people of all ages and is always thrilled to make new friends.

Izzy is a certified therapy dog through the Alliance of Therapy Dogs and proudly serves as a member of the Maggie and Friends Dog Therapy Group. Whether she's visiting schools, hospitals, or community events, Izzy brings comfort, joy, and plenty of tail wags wherever she goes.

Outside of her therapy work, Izzy enjoys traveling, napping, snuggling, and playing with her dog siblings. She especially loves spending quality time with humans - her favorite companions.

Izzy's mom, Jennifer, is also a proud Union University alumna, having graduated in December 2013.

Frequently Asked Questions

Screening, Self Help and Information

Following are various links from a variety of organizations and universities which provide information that may be useful to you; however, the opinions and ideas do not necessarily reflect the philosophy and values of Union University.

Online Screening Tools

These online screening tools may prove helpful to determine if you (or a friend or family member) may be dealing with common mental health problems. Please note these tools are not intended to replace professional assessment and counseling services, but they can be helpful in indicating a potential problem. If you use them, please consider printing your results to bring to your first counseling appointment.

 

Suicide Prevention Lifeline

If you are having thoughts of harming yourself, please call or text the National Suicide Prevention Lifeline at 988, dial 911, or go immediately to the nearest hospital emergency room for evaluation. For emergency assistance locally, you may contact Pathways 24-Hour Crisis Line at 800-372-0693.

SafeWell for Union students

Union University has partnered with SafeWell to provide our students with access to a unique personal safety and virtual care app for their campus experience. The app and corresponding features are included in your general student fee.

The SafeWell App (powered by SAFE4R) is the first personal safety app that harnesses the power of social community to help you in any emergency. With SafeWell, you now have an opportunity to alert your circle of family and friends if you are in a situation that makes you feel unsafe.

Safewell app

Your SafeWell App also offers easy-to-access telehealth features – healthcare access at your fingertips!

Key features include:

  • Free mental health and emotional health consults.
  • Free primary care and urgent care telehealth consults.
  • Prescription management (new and refill).
  • Free access to the common generic acute care medications.
  • Digital Rx card to present at time of pick-up.

To Get Started:

SAFE4R appSelect the SafeWell tile on the Mydot Union University Student App. This will link you to download the SAFE4R App from the Google Play Store or Apple App Store. Once downloaded, you can access it using your Union University email address.

Your Personal Safety and Wellness is SafeWell’s Mission.

If You Need Help, please don’t hesitate to email SafeWell’s customer support team at: support@safe4r.com.

BetterHelp for Union students, faculty and staff

BetterHelpUnion University has partnered with BetterHelp.com to support your mental wellbeing by providing you with easy and convenient access to professional therapy online. As a member, this benefit is available to you free of charge for one month.

Frequently Asked Questions

Q How many free sessions am I eligible to receive?
A As a Union student, faculty or staff member, you are eligible to receive a month of free counseling sessions (up to 4 sessions in that month) for free.

Q What if I want to continue beyond the 4 free sessions?
A If you would choose to continue beyond those four sessions, you would pay for any sessions beyond that time (at a reduced rate).

Q How can I access my benefit of the 4 free sessions?
A In order to receive this benefit, your email address needs to be provided by the university to the online portal that we have set up with BetterHelp.com. This information is private and protected and is only seen by health and counseling services. Jennifer Chicantek in health and counseling is able to input your email into their system, and then you will receive an email from BetterHelp.com directing you as to how to get started.

BetterHelp supporting graphicQ What do I need to do to gain access to BetterHelp.com?
A You may email Mrs. Chicantek at counseling@uu.edu, or you may call her at 731.661.5284.

Q Will I have to pay anything up front?
A You will have to input a form of payment initially, but you will not be billed until after you have used the full month of service (should you choose to continue).

Q Will the counselor I see be fully trained or in training?
A BetterHelp.com will connect you to a licensed counselor with 3 years of experience beyond licensure, and there are no counselors in training providing services.

Q How quickly will I be able to get an appointment?
A BetterHelp.com usually connects you to a counselor within 12 hours.

Q Will I be able to see a Christian counselor?
A As you do the intake, you may request a counselor who is a Christian.

Q Will I be able to see a counselor of the same race/ethnicity that I am?
A At intake, you may request a counselor of a specific race or ethnicity.

Q What if I don’t like the counselor I am assigned to see?
A If you find the counselor you are connected to initially not to be a good fit, you are able to switch to another counselor. There is no cost for the switch, but each session still counts towards your month of free care.

Q What if I have further questions?
A If you have questions about this service, please contact Jennifer Chicantek at counseling@uu.edu, or the Director of Counseling Services, Tamarin Huelin (thuelin@uu.edu).